Friday 15th June 2018

Increased latency in UI and API authentication services

We have experienced an increased latency in our UI and API authentication services between 13:01 UTC until approximately 15:13 UTC. This issue has affected users login and API authentication to the platform.

The services were recovered and started recovering requests. Users are able to login and APIs are available as of 15:01 UTC.

Please feel free to reach out and let us know of any questions or doubts you may still have regarding this issue at